1) Is Discount Dollar Website Secure ?
Our Website is Secured and SSL Certified. It is also regularly scanned for vulnerabilities, to ensure a safe and secure online system.To learn more about our website security, click on the Norton Secure – VeriSign logo at the bottom of the webpage.
2) What Payment Options does Discount Dollar have ?
We accept Visa Card, Mastercard, Debit Card (Visa / Mastercard)
3) Can I pay with a Debit / Credit Card Over the Phone ?
Our current account holders can pay by VISA, American Express and MasterCard over the phone. If you would like to make a payment with a credit card over the phone, simply contact our accounts team on (02) 9757 1909. Please have your account or invoice details ready to make the payment process quicker.
4) How Long Does it take to receive a credit from Discount Dollar ?
Customers that have returned goods to Discount Dollar, a credit will be raised once the goods have been booked back into our warehouse, this may take between 5 and 10 business days. The credit note will be sent out once complete and available under the "My Account" section.
For Lost in Transit goods, please note that a credit will take approximately 30 Days to process.
If you are expecting a Credit Card refund, please allow 5 business days from issue of credit note or cancelation of order. A credit card refund can only be issued where a credit card payment was used as the original payment method.
5) How Do I find the Bank Details of Discount Dollar ?
Our bank details are located at the bottom right hand corner of every invoice. If you don’t have your invoice at hand, you can also see our banking details under the "My Account" section. You will need to be logged in to use this feature
Once in the My Account section, select the “Invoices” tab on the left hand side. The Banking Details will be located at the top of the page.